MASTER’S DEGREE IN INFORMATION TECHNOLOGIES AND COMMUNICATION IN LANGUAGE EDUCATION AND PROCESSING (UNED)
COORDINATION AND CONTACT
To request information on general academic questions related to the master’s degree, contact the Course Coordinator, Prof. Elena Barcena (email@example.com), or the Academic Secretary, Dr. Ana Ibañez (firstname.lastname@example.org).
For queries and questions related to virtual courses of the subjects of the master’s degree, contact the Academic Secretary, Dr. Ana Ibañez (email@example.com).
Mailbox for congratulations, complaints and suggestions
The UNED offers the entire university community, through the
Student Services Center (CAE), a box for submitting congratulation messages, suggestions and complaints.
The message must carry the identification of the person concerned (name and ID), name of the master, subject, service or corresponding type of study through an e-form.
A reply to the message will be acknowledged within 24 working hours and the average time for answering your mail is two working days (the maximum period for response, according to the System of Quality Assurance, approved by ANECA for UNED is around 20 days).
Examination Revision Procedure
We remind you that revisions of grades or examinations should be made directly with the teaching staff as indicated by the Exam Review Standards approved by the Governing Board of the UNED, and can be consulted on "Consulta de notas, actas y revisión de exámenes".
General Inquiries and IT Incidents Procedure
If you want to make an enquiry regarding general information, this must be sent to the Student Support Services, via the email firstname.lastname@example.org. If, however, you have any technical problem, this should be directed to Technical Support for Students, using the form called "Formulario incidencias informáticas".