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Table of contents:
1. European Ombudsman in the European Union
2. Origin and historical evolution
3. Legal framework
4. Legal statute
4.1. Election
4.2. Duration of the mandate
4.3. Cessation
4.4. Personal independence
5. Function and powers
5.1. Investigation of complaints in cases of “maladministration”
5.1.1. Who can present a complaint
5.1.2. Which institutions and bodies can be object of a complaint
5.1.3. Which acts can be object of a complaint
5.1.4. How to present a complaint
5.1.5. Admission of complaints
5.1.6. Investigation of complaints
5.1.7. Resolution of complaints
5.2. Presentation of annual activities reports